- Can I return a product?
Yes. Access our refund policy page here.
There are certain situations where only partial refunds or exchanges are granted (if applicable):
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 30 days after delivery.
Please be advised that:
- Shipping costs are non-refundable.
- Perishable foods cannot be returned.
- Sale/Clearance items cannot be refunded.
- Seasonal products cannot be refunded. Examples: Chocottone, Panettone, Easter Eggs, World Cup Merchandise etc. - Do you deliver refrigerated items?
Currently, we do not deliver refrigerated items. We only have them for pickup in store.
